Shipping Information

Shipping Details

Ember is currently shipping to: USA, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.

United States Shipping Options

The following shipping options are available for orders shipping to the United States:

  • FedEx Ground
  • FedEx Express Saver
  • FedEx Standard Overnight

All Ember purchases shipping to the United States require shipping insurance to be included with each order. The price of shipping insurance will be calculated and included in the price for each shipping option. If your order is lost or damaged in transport please contact the Ember order support team at ordersupport.ember@autodesk.com.

International Shipping Options

  • FedEx International Economy
  • FedEx International Priority

All Ember purchases shipping to Canada and Europe require shipping insurance to be included with each order. The price of shipping insurance will be calculated and included in the price for each shipping option. If your order is lost or damaged in transport please contact the Ember order support team at ordersupport.ember@autodesk.com.

Prices for shipping do not include customs, duties and taxes. The customer is solely responsible for customs clearance and all related costs.

DAP (Delivered at Place) Incoterms apply for shipments to Europe.